Brooks Technology Logo Assistive Technology Development
and Manufacturing
pcb image




Shipping and Returns 
Government Purchases

Contact Us



Shipping is currently limited to the United States and Canada, Australia, New Zealand, and the UK.

Shipping is via USPS Priority Mail, so you can expect 2 to 3 day delivery.  International orders of course take longer with delivery times depending on customs inspections.  Orders placed before 3 P.M. Central time, USA,  Monday through Friday are shipped the same day.

Returns:  You may return an undamaged item within 30 days of receipt for any reason.  Simply request a Return Material Authorization (RMA) below.  After 30 days you may be charged a 15% restocking/inspection fee.  You must pay return postage.  
We can accept returns only on product purchased directly from us.  If you purchased your item elsewhere please contact that vendor.  

Warranty repairs: You must get an RMA prior to sending a unit back for repair, please use the form below.  We will cover shipping expenses for repair and replacement.  If you purchased a unit through one of our resellers, you must return the item to them.

your name:

your email address:

day time telephone:


Date of purchase:
Order number:
reason for RMA